Is a Bad Review Defamation? Protecting Your Business Reputation Online.

Following my previous article about online defamation, business owners frequently ask me whether they can “sue” Facebook or Yelp or Google, etc., to get a negative review removed. Or whether they can “sue” the poster for “reputation damages.” This is especially common in the trucking industry, where Carrier411 hosts a platform that allows brokers and…

But Your Honor, He Said a Bad Thing About Me on Facebook: Business Defamation Claims in the Age of Social Media

In 2024, businesses rely on their online presence, raising concerns about protecting their reputation from false online statements. A Michigan case involving Carrier411 resulted in Penguin Trucking winning a defamation lawsuit against E.L. Hollingsworth. Michigan laws clearly define defamation, offering protection against statements damaging a business’s reputation. Legal action can defend companies from false online information.